The Art of PX · A 12-week program
Move your CAHPS scores in 12 weeks, not 12 months
A 12-week patient experience program led by Barbara Khozam, one of the nation’s top PX educators. Designed to help your team build the practical skills that create exceptional patient experiences.
Facilitated by
Barbara Khozam
CPXP, CSP, AS
2,100+ presentations · 95,000+ professionals educated · Delivered education in 12 countries · Top 1% of PX educators nationally
The Art of PX generates real impacts that move your bottom line
Higher CAHPS scores
Better habits directly move the questions that affect CMS reimbursement the following year.
Staff that stays
Teams that communicate better work better together — reducing burnout and turnover.
Patients that come back
Heard patients come back, refer others, and write the reviews that drive new volume.
Better patient health outcomes
Better experiences build trust, and trust helps patients engage, follow through, and participate in their care.
Ready for a practical PX program that really sticks?
Live coaching
Weekly lessons
Always-on access
A huddle that builds culture
A certificate that means something
Schedule a strategy call
"I personally run every cohort”.
